Availability and FAQs

 

Q. Do you offer short breaks of less than a week?

A. Yes, but only at certain times of the year. During the months of April, May, June, July, August, September and early October, we can only accept weekly bookings. Outside of these months we are more than happy to accept short break bookings, but subject to a certain minimum number of nights, depending on the month.

Q. Why do you use a lunchtime changeover time? 

A. We have tried to maximise everyone’s time in the house, but obviously all good things must come to an end! The house is rented on a nearly 24 hourly basis, and we have picked the start time as 1345, as it is perfect for arrival on the 1230 sailing out of Ardrossan. The Calmac ferry arrives in Brodick at 1325, so by the time you get to the house it should be just after 1345.
 
On the day of departure,  guests must vacate the house before 1300.  There is a 1350 sailing out of Brodick, and cars have to be checked in at the quayside 30 mins before departure. This means leaving the house around 1250. Many guests actually vacate the house at 1300, but then spend the rest of the day exploring the island before returning on a later sailing. 

The 1300 departure and 1345 arrival time also allow our representatives on Arran to check the property between each booking.

 
Q. Do I need to take my own bed linen and towels etc, over to the house with me?

A. Yes.  Guests will need to take over whatever linen and towela/tea towels they will need whilst at the house.   There is a small emergency supply of linen/towels in the house, however, we must ask that if you need to use any items from the house, then simply launder all that you have used before you leave the house and replace it where it came from, ready for the next guests. There are now two tumble dryers for this purpose in the utility room. We must insist that there is no laundry left being dried when you leave.

 Q. Do I need to pay extra for electricity or gas?    

 A. No, the nightly rate is an “all – inclusive” rate.


Q. Do you allow smoking in the house?

A. No, sorry we ask all guests to refrain from smoking inside the house and that they remove all their cigarette buts from the garden.

Q. Will the house be professionaly cleaned before and after we leave?    

A. No, we just ask guests to leave the house as you would expect to find it. If we made use of a housekeeping service, we would have to change the arrival and departure times to allow cleaning to take place, and charge a large surplus for each rental.  As many bookings are for only a few nights, everyone has said they would prefer to clean the house themselves, allowing them the extra time in the house, rather than the hassle of departing early in the morning. However, our caretaker will do an inspection of the house after each stay.

 

Q. I saw on the website that the house is served by a septic tank – what should I know about this?

 A. All four houses in our development are served by a communal septic tank, and it is important that guests understand the way it works.  There is only one golden rule of depositing in the “Septic Bank”, and that is that the bank only accepts donations from yourself or the loo roll holder!! Any other donations are difficult for the bank to process, and may be returned to sender!!  Returned deposits even include wipes which are marked "Flushable" on the packaging. If guests stick to the rule above, there will be no difference from a mains type of set-up. If these rules are not adhered to and any charges result from this, we will then deduct from the security deposit.

Q. How many people will the house sleep?  

A. The house sleeps a maximum of eight guests. There are four bedrooms, comprising two double bedrooms (one en-suite) and two twin-bedded rooms.  There are also 2 travel cots in situ.

Q. How is the house heated?  

A. The house is heated by a modern oil-fired central heating system. It is fully programmable, and is very efficient. It comes on three times a day (normally), and keeps the house very cosy. There is, of course, the ability to boost the heating at any time of the day or night. In addition there is a Coalbrookdale gas burning stove in the main lounge. This is run from the same bottle gas (there is no mains gas on Arran) that fires the range cooker in the kitchen. The stove is incredibly good at heating the lounge quickly, and once up to temperature, it normally has to be switched off for a while to avoid the room turning into a kiln!

Q. Do I need to take over items such as washing-up liquid, dishwasher tablets, etc?  

A. No, we aim to supply most consumable products, and you should find a plentiful supply of the following items in the house upon your arrival :- 

Dishwasher tablets, Dishwashing Liquid, Dishwasher Salt, Dishwasher Rinse Aid, Washing Powder, Fabric Conditioner, Loo Rolls, Liquid Soap, Kitchen Cleaning Spray, Cloths, Kitchen Roll, Tea, Coffee, Sugar, Salt, Pepper, Toilet Duck, Toilet Cleaning Spray, Shower Cleaning Spray, Floor Spray, Cling Film andTin Foil.

 

Q. Is there a barbeque?  

A. Yes, there is barbeque in the garden shed, and several of the local shops sell charcoal. The house is ideal for having that summer barbeque, as it is right at the edge of the beach, and bounded by the Monamore burn. Most guests have said that they found it easier to buy some of the smaller disposable barbeques, and just use the proper barbeque as a stand for them.

 

Q. Is there a hospital nearby?

A. Yes. There is a small hospital in Lamlash with an Accident and Emergency unit.

 

Q. Are dogs allowed in the house?

A. Yes, dogs are more than welcome in Doricmorr, as long as they obey the normal rules, i.e. respect our neighbours gardens, keep off all furniture, etc. There is also a doggy box in the utility room, where we keep spare bowls, lead, etc. There is a small extra charge per dog per booking.

Bookings@arranchillout.com